Frequently Asked Questions

NOTE: There are many links in the FAQ to the Glossary, posts, or videos which provide a more comprehensive answer. If the answer to your question is not listed below, please contact our Technical Support team at 360-397-9999 or support@usdigital.com.

 

General

What is an encoder?

An encoder is an electro-mechanical device that translates physical motion into an electrical signal. That data can be used by a control system to determine speed, acceleration,...   Read more...

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How do encoders work?

Encoders use a medium with a consistent pattern which passes by a sensor, producing an output that can be used by a control device to determine speed, acceleration, and/or...   Read more...

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How do I choose an encoder?

The right encoder depends on many factors. We’ve created a white paper that will help you through the process. Things you will need to consider are: Are you measuring rotary or...   Read more...

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What bore sizes are available on the encoder kits?

For the available bore sizes, review the datasheet for the encoder you select. Use this comparison chart to see the bore size range for all our encoder kits....   Read more...

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What is the difference between an incremental and an absolute encoder?

Incremental encoders provide an output as to the movement of a shaft but upon power up, shaft angle position is unknown. But if the encoder has an index, position can be...   Read more...

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What is an index?

An index is a unique mark at one or more points on a disk or linear strip. The index enables an exact angle position to be known when the encoder detects that mark....   Read more...

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How do I clean an encoder disk?

The robust design of our encoders provides for consistent functioning even when a disk has small imperfections, scratches and specks on it. “Cleaning” a disk can cause more...   Read more...

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What tolerances are held for bore size on the encoder kits?

This chart shows the tolerances for both bore size on encoder kits and shaft diameter on shafted encoders....   Read more...

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Resolution

What is encoder resolution?

Just like the different divisions a measuring tape (inches, ½ inch, ¼ inch etc.), the resolution on an encoder defines how coarse or fine of a measurement can be determined. The...   Read more...

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What is the difference between encoder resolution, accuracy, and precision?

Encoder resolution identifies the smallest measurement that can be made. Encoder accuracy is the term used to compare the target position with the actual position. Encoder...   Read more...

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What are the minimum and maximum resolutions available on US Digital incremental encoders?

For encoders using 1" diameter disks, CPR values range from 32 to 5000. Those are the resolutions available on the following encoders: E2, E5, S1, S5, H1, H5, HB5M) For encoders...   Read more...

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Which resolution do I need?

This is a calculation you need to perform based on the smallest increment you need to monitor for the application. For example, if your application is measured in degrees as on a...   Read more...

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How can I change the resolution of my encoder?

It is technically possible to change the resolution of our kit encoders, however, doing so requires swapping out core components for new ones that support the desired resolution....   Read more...

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Mounting

How do I mount a linear encoder strip?

As each application is unique, we are unable to give definitive instructions on how to mount the linear strip. A common method we have seen is clamping the back portion of the...   Read more...

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How critical is encoder alignment?

Each encoder has specifications on its datasheet giving the alignment tolerances. Not staying within those tolerances may cause anything from no output to an inconsistent one. We...   Read more...

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Where can I find assembly instructions?

The assembly instructions for each encoder are located near the top on each encoder kit product page on the website, but they, along with accompanying videos, can be found on the...   Read more...

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Environmental

If an encoder is being installed in an electrically noisy environment, what can be done to mitigate the potential interference with the encoder signals?

Using an encoder with a differential output and using a shielded cable will often mitigate signal distortion caused by an electrically noisy environment. Other steps that can be...   Read more...

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Will US Digital encoders work in a vacuum environment?

Our encoders have not been tested in a vacuum. We believe our encoders should work fine in a low vacuum environment, but you will need to test them to determine if they will work...   Read more...

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Will US Digital encoders work in a radioactive environment?

Our encoders have not been tested in a radioactive environment. We believe the encoders will perform just fine in this environment. Regardless you will need to test them to...   Read more...

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Do US Digital encoders work well in a dusty environment?

Our encoders use an LED with a phased array detector. This essentially means that the sensor is not just focused on only one point of the disk but is looking simultaneously at...   Read more...

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Do US Digital encoders work in a humid environment?

Our encoders have been tested and verified to work in non-condensing humidity environments but are not designed to be used in a condensing humidity environment....   Read more...

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Does vibration affect the operation of US Digital encoders?

We provide a vibration and shock rating for each encoder. The encoders have been tested to that standard. Any vibration or shock exceeding those standards can negatively affect...   Read more...

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Electrical

What is the maximum cable length I can use with my encoder?

As a general rule of thumb, our single-ended output encoders work for cables up to 10 feet in length assuming they are not in an electrically noisy environment. For applications...   Read more...

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What cable do I need for my encoder?

Once you configure an encoder on our website, you can find compatible products, cables and connectors listed near the bottom of the product page....   Read more...

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What is the difference between single-ended and differential outputs?

Single-ended is the most frequently used encoder output where commonly the output alternates between 0 and 5VDC. For an encoder with a differential output, for each channel that...   Read more...

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What can cause erratic signals from my encoder?

The most common source of erratic signals from an encoder is misalignment. We provide alignment and spacer tools with our encoder kits to ensure consistent signal output....   Read more...

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What voltages can be used on US Digital encoders?

Most of our encoders require 5VDC power. However, some of our encoders operate on 12VDC power, and several of our encoders can operate on voltages from 7.5 to 30VDC....   Read more...

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How do I test my encoder?

The best tool for testing an encoder and being able to see the signal output is an oscilloscope. US Digital does have a QSB which when connected to a computer does have the...   Read more...

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Are encoders susceptible to ESD (electrostatic discharge)?

Some of the electronic components of encoders are susceptible to ESD which is why we recommend wearing a grounding strap when handling encoders and encoder components....   Read more...

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